“We have recently used VMSL to procure our Bailiff Services contract.  The consultant was a highly experienced and knowledgeable professional in Revenues and Benefits Services.  He was exceptional in managing the project, preparing the contract documentation, preparing and driving the evaluation process forward and ultimately delivering the project within the timescale specified.  Professional advice was given throughout the process which was invaluable not just in choosing our preferred supplier, but also in terms of managing exit arrangements.  Based on the excellent service received, I would not hesitate to use VMSL again”.

 

Nick Ducatel

Revenues Manager

Eastbourne Borough Council.

December 2009

 

 

 

In April 2008, the Central Bedfordshire unitary team for Revenues and Benefits required resources to take the two existing District Revenues and Benefits teams through the harmonisation of processes and migration onto a single system by December 2009.  VMSL provided Richard Underwood as a Senior Revenues and Benefits Manager to take Central Bedfordshire safely through year end billing on two Revenues and Benefits systems and to develop processes for post vesting day on the 1st April 2009 and the single system migration in December.   Clive Jones, Assistant Director of Business Transformation and Customer Services says: “Without Richard’s experience, we would never have been able to have been up and running for vesting day.  VMSL also had the contacts within the sector to bring the skilled resources for the migration from Academy to Civica Open revenues. Without the team of resources brought in by VMSL, the migration onto a single system would not have happened in time for year end billing”.

 

Clive Jones,

Assistant Director Business Transformation and Customer Services,

Central Bedfordshire Council

February 2010