“We have recently used VMSL to procure our Bailiff Services contract.  The consultant was a highly experienced and knowledgeable professional in Revenues and Benefits Services.  He was exceptional in managing the project, preparing the contract documentation, preparing and driving the evaluation process forward and ultimately delivering the project within the timescale specified.  Professional advice was given throughout the process which was invaluable not just in choosing our preferred supplier, but also in terms of managing exit arrangements.  Based on the excellent service received, I would not hesitate to use VMSL again”.

 

Nick Ducatel

Revenues Manager

Eastbourne Borough Council

December 2009

 

“VMSL provided excellent technical project management support to a major service redesign involving a number of different internal and external organisations and partners. The expertise of the project manager enabled the project outcomes to be delivered and mitigated risks.  The project manager was professional and facilitated positive working relations with different audiences and agendas”.

 

Patricia McFarlane

Head of One Stop Service (Operations)

London Borough Brent

July 2010

 

“I have commissioned consultancy support from VMSL for a number of projects and interim management positions over the past 5 years and have always been impressed with their professionalism, knowledge, commitment and quality of work produced.  Over the past 10 months they have project managed a major tender exercise for Revenue and IT services in Brent which they have completed on time and within budget. The VMSL consultant steered the project proficiently through each stage and developed excellent working relations with both internal and external stakeholders to the project. This was coupled with their excellent knowledge of procurement and service delivery and their absolute commitment to delivering agreed outcomes was outstanding.  VMSL provide excellent value for money and excellent services and I have no hesitation in recommending them”.

 

Margaret Read

Head of Revenues and Benefits

London Borough of Brent

November 2010

 

“A professional service delivered in a timely manner.  It was refreshing to have consultants who actually understood the service.  Interaction with staff was good and they were seen as credible individuals”.

 

Nick Eveleigh

Director of Finance

Chelmsford Borough Council

July 2011

 

“VMSL has provided us with an efficient professional service which has the benefit of friendly communication which on occasion required out of hours assistance.  Delivering detailed answers and producing new Policies at short notice was invaluable”.

 

Neil Walters

IT Director

Collect Services Ltd

February 2012